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Customers:
Check the status of your order
Create a Customer Support Ticket
Not a Customer?
Because we receive thousands of emails each day, obviously we can
not answer them all and of course, our customers are our highest
priority.
If you are not a customer but have specific
questions about one of our products, please submit your question to
us via our online support desk.
If you have general advice type questions, you
may also want to consider posting your questions on our Back Pain Discussion
Forum.
Our Live Chat Customer Support hours are 8am - 8pm (EST Time)
Create a Customer Support Ticket
Phone: 800-216-4908
Press # 1 to order
Press # 2 for billing and customer questions
Press # 3 for personal support or product usage questions
Fax: (866) 843-4319
Mailing Address:
The Healthy Back Institute
328 Main Street - Suite 300
Gaithersburg, MD 20878
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