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Shipping
and Return Policies
**Please
note that if you do return a product it needs to be mailed with
tracking or delivery confirmation. Please keep your receipt so that
you have proof of return.
Lose
the Back Pain System
DVD
and VHS System - US Shipping Fee $10 (Outside US $20)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: 1 Year - 100% Money Back Guarantee
All
we ask is that you let the system work for you for at least 60 days
to allow time to notice improvement. If after 60 days or more of
using the system, you aren't noticing improvements and starting to
feel much better, simply return the system for a refund of the full
product price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Heal-n-Soothe
1
Bottle – US Shipping Fee $7 (Outside US $12)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: If after trying Heal-n-Soothe for 30 days you don't start
seeing improvements and feeling better, you can cancel your order for
a complete refund of the product price. (Does not include any
shipping fees)
3
Bottles – US Shipping Fee $9 (Outside US $16)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: If after trying Heal-n-Soothe you don't start seeing
improvements and feeling better, you can return your order for a
refund of the product price. Please note that you will only be
refunded for any unopened and returned bottles. (Does not include any
shipping fees) * Please note the product must be
returned in the condition it was when it arrived to receive refund.
6
Bottles – Inside and Outside the US Shipping is FREE
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: If after trying Heal-n-Soothe you don’t start
seeing improvements and feeling better, you can return your order for
a refund of the product price. Please note that you will only be
refunded for any unopened and returned bottles. (Does not include any
shipping fees) * Please note the product must be
returned in the condition it was when it arrived to receive refund.
Super Joint Support
1
Bottle – US Shipping Fee $9, Canada Shipping Fee $9 (Outside US $19)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain within 30 days I can get a complete refund of the product price. Please note that you will only be refunded for any unopened and returned bottles. (Does not include any shipping fees) *Please note the product must be returned in the condition it was when it arrived to receive refund.
2 Bottles Get 1 Free – US Shipping Fee $10, Canada Shipping Fee $16 (Outside US $42)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain within 30 days I can get a complete refund of the product price. Please note that you will only be refunded for any unopened and returned bottles. (Does not include any shipping fees) *Please note the product must be returned in the condition it was when it arrived to receive refund.
3 Bottle Get 3 Free – US Shipping Fee $12, Canada Shipping Fee $18 (Outside US $49)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain within 30 days I can get a complete refund of the product price. Please note that you will only be refunded for any unopened and returned bottles. (Does not include any shipping fees) *Please note the product must be returned in the condition it was when it arrived to receive refund.
Rub
on Relief
6
Tubes + 2 FREE Tubes - US
Shipping Fee $10 (Outside US $20)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain
within 30 days I can get a complete refund of the product price.
Please note that you will only be refunded for any unopened and
returned tubes. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
3
Tubes + 1 FREE Tube - US Shipping Fee $9 (Outside US $16)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain
within 30 days I can get a complete refund of the product price.
Please note that you will only be refunded for any unopened and
returned tubes. (Does not include any shipping fees)
1
Tube - US Shipping Fee $7 (Outside US $12)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: I understand that if I don't start feeling less pain
within 30 days I can get a complete refund of the product price.
(Does not include any shipping fees) * Please note the
product must be returned in the condition it was when it arrived to
receive refund.
Inversion
Therapy System
EP
550 Inversion Table – Shipping is FREE for all US orders
except Alaska and Hawaii which require an additional shipping fee of
approximately $155. If you are interested in ordering and live in
Alaska or Hawaii please call our customer service department to place
your order. Orders in the US typically take 7-10 business days for
delivery.
If you are a UK customer and would like to order an
inversion table please Click
Here to Order - UK Customers
If
ordering from Canada, shipping charge for the EP 550 is $60. Delivery
can take up to 2-3 weeks depending upon where in Canada you are
located and how fast customs is moving.
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Try the inversion table for up to 30 days at home, and if
it does not meet your expectations, ship it back for a full, 100%
refund of the purchase price. (Does not include any shipping fees) You MUST contact us before returning this product. Call 800-216-4908 ext 2 or email customerservice@losethebackpain.com
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
NEW
EP 950 Inversion Table – Shipping is FREE for all US
orders except Alaska and Hawaii which require an additional shipping
fee of approximately $155. If you are interested in ordering and live
in Alaska or Hawaii please call our customer service department to
place your order. Orders in the US typically take 7-10 business days
for delivery.
If you are a UK customer and would like to order
an inversion table please Click
Here to Order - UK Customers
If
ordering from Canada, shipping charge for the EP 950 shipping is $80.
Delivery can take up to 2-3 weeks depending upon where in Canada you
are located and how fast customs is moving. Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Try the inversion table for up to 30 days at home, and if
it does not meet your expectations, ship it back for a full, 100%
refund of the purchase price. (Does not include any shipping fees) You MUST contact us before returning this product. Call 800-216-4908 ext 2 or email customerservice@losethebackpain.com
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
Nubax Trio
Nubax Trio - Shipping is FREE for all US orders except for Alaska, Hawaii and Puerto Rico which require an additional shipping fee. If you are interested in ordering please call our customer service department to place your order. Orders in the US typically take 7-10 business days for delivery.
Note
to Canadian Customers: If ordering from Canada, there is a shipping charge of $49. Delivery can take up to 2-3 weeks depending upon where in Canada you are located and how fast customs is moving. If there are any duties, taxes or brokerage fees, you are responsible.
Return
Policy: Try the Nubax at home, and if it does not meet your expectations, ship it back for a full, 100% refund of the purchase price. (Does not include any shipping fees) You MUST contact us before returning this product. Call 800-216-4908 ext 2 or email customerservice@losethebackpain.com * Please note the product must be returned in the condition it was when it arrived to receive refund.
The
Back Joy

This product is shipped out directly from the manufacturer so you need to contact them in regards to your order. 1-800-BackJoy Customer Service Center is available to help you 6 am to 6 pm PST Monday through Friday and 7 am to 1 pm Saturday.
Return Policy: Use BackJoy according to directions as often as possible, everywhere you sit for a minimum of four weeks. If for any reason you are not satisfied, return BackJoy within 30 days of purchase for a prompt refund of the purchase price, less shipping and handling. Please return product in good condition (in original packaging if possible) with receipt of purchase. You must first call 1-800 BackJoy to get your RMA#. Include with your return your RMA#, name, complete address and phone number clearly written. Your return must be postmarked within 10 days from when your RMA was issued. Insure for the purchase price and mail to:
BackJoy Customer Service
150 Steward Parkway
Greensboro, GA
30642
This policy is solely that of BackJoy Orthotics, LLC
Far
Infrared Heating Pad
SMALL
Heating Pad 12"x 18" – US
Shipping Fee $14 (Outside US $25) Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Test-drive it for 30-days, if you're not absolutely
delighted just return Heating Pad for a full, 100% refund of
the purchase price. (Does not include any shipping fees)
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
MEDIUM
Heating Pad 21"x 30" – US Shipping Fee $23
(Outside US $46)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Test-drive it for 30-days, if you're not absolutely
delighted just return Heating Pad for a full,100% refund of
the purchase price. (Does not include any shipping fees)
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
LARGE
Heating Pad 25"x 76" – US Shipping FREE (Outside
US $70)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Test-drive it for 30-days, if you're not absolutely
delighted just return Heating Pad for a full, 100% refund of
the purchase price. (Does not include any shipping fees)
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
The
Freedom Back
Freedom
Back Support Pillow – US Shipping Fee $10 (Outside US $20)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Test-drive it for 30-days, if you're not absolutely
delighted just return it for a full, 100% refund of the
purchase price. (Does not include any shipping fees) Plus, you can
keep the $39 FREE GIFT of a tube of Rub-On-Relief for trying
it out. * Please note the product must be returned in
the condition it was when it arrived to receive refund.
Trigger
Point Therapy System
Trigger
Point System - US Shipping Fee $14 (Outside US $26)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Don’t put off trying Trigger Point therapy because
you're not sure if it will work for you. We give you 365 days - 1
FULL YEAR to decide if the Trigger Point Self-Treatment System is
right for you. If at any time in the next year you're not absolutely
delighted just return it for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Sleezyme
– Natural Sleep Aide
Sleepzyme
- US Shipping Fee $5 (Outside US $10)
With
your order you'll also receive... FREE SmartShip Delivery. Each
month we'll send you a fresh bottle of Sleepzyme® and you'll be
billed the discount price of just $29.95. That's a $10 savings per
bottle. You can adjust your deliveries or cancel any time. Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Please note your Sleepzyme FREE trial is non refundable.
You can adjust your SmartShip Deliveries or cancel at any time.
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
Complete
Healing Formula for Back Pain
Complete
Healing Formula CD Set – US Shipping Fee $9 (Outside US
$16)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Mastering
Migraines & Headaches
Mastering
Migraines & Headaches System – US Shipping Fee $10
(Outside US $20) Note to Canadian Customers:
If there are any duties, taxes or brokerage fees, you are
responsible.
Return
Policy: Test-drive it for 30-days, if you're not absolutely
delighted just return it for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Stress
Less DVD
Stress
Less DVD – US Shipping Fee $6 (Outside US $12)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Fibromyalgia
Fix
Fibro
Fix Audio CD Set & Book – US Shipping Fee $10 (Outside
US $20)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Test-drive it for 60-days, if you're not absolutely
delighted just return it for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Hypnosis
the Pain Solution
Hypnosis
the Pain Solution - US Shipping Fee $9 (Outside US $16)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Don’t put off trying the Hypnosis System because
you're not sure if it will work for you. We give you 365 days - 1
FULL YEAR to decide if it is right for you. If at any time in the
next year you're not absolutely delighted just return it for a
full, 100% refund of the purchase price. (Does not include any
shipping fees) * Please note the product must be
returned in the condition it was when it arrived to receive refund.
The
Back Bubble
Back
Bubble - US Shipping Fee $27 (Outside US $53)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Try the Back Bubble for up to 30 days at home, and if it
does not meet your expectations, ship it back for a full, 100% refund
of the purchase price. (Does not include any shipping fees)
* Please note the product must be returned in the condition it was
when it arrived to receive refund.
No
Excuse Workout DVD
No
Excuse Workout - US Shipping Fee $7 (Outside US $12)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Enjoying
Weight Loss
Enjoying
Weight Loss - US Shipping Fee $9 (Outside US $16)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Lose
Fat Not Faith
Lose
Fat Not Faith Audio Set - US Shipping Fee $10 (Outside US $20)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Amazing
Fat Loss Secrets
Amazing
Fat Loss Secrets Audio Set - US Shipping Fee $7 (Outside US $12)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
Fitness
and Nutrition Journal
Journal
- US Shipping Fee $5 (Outside US $10)
Note
to Canadian Customers: If there are any duties, taxes or
brokerage fees, you are responsible.
Return
Policy: Use it for up to 30 days at home, and if it does not meet
your expectations, ship it back for a full, 100% refund of the
purchase price. (Does not include any shipping fees) *
Please note the product must be returned in the condition it was when
it arrived to receive refund.
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